The soul always knows what to do to heal itself. The challenge is to silence the mind.
Caroline Myss
Frequently Asked Questions
Please reach out at info@studiodragonfly.ca if you cannot find an answer to your question, or to request to add one!
Reiki is a powerful yet non-invasive ancient Japanese energy healing technique that accelerates the body’s own healing abilities that is safe for everyone. Primarily, Reiki shifts your body’s stress response from its “fight-or-flight” state, to a more restful state during, and immediately after the session. In a standard treatment Reiki energy flows from the practitioners hands into the client, through the placement of her/his hands on, or above, the clients body. The client is fully clothed laying on a massage table, but treatments can also be given while the client is seated or even standing. Reiki can only do good.
Sound healing is a holistic practice that uses sound vibrations through instruments like Tibetan or crystal singing bowls, gongs, tuning forks, chimes, and drums to promote physical, emotional, mental, and spiritual well‑being.
Restorative yoga is a gentle, passive form of yoga that focuses on deep relaxation and stress reduction. It emphasizes holding poses for longer periods, using props like blankets and bolsters for support. Restorative yoga promotes rest and stillness, which supports physical and emotional relaxation, stress reduction, pain relief, and improved sleep.
Kundalini yoga is a gentle, spiritual practice that uses movement, breathwork, meditation, and chanting. The goal is to guide energy up through the body, activating the chakras to expand consciousness. It's a comprehensive system that balances the mind, body, and spirit through precise postures, sounds + breathing.
No. Restorative and Kundalini Yoga are ideal for anyone, of any ability, especially those with limited to no experience or flexibility! We will design your practice to meet your specific needs or concerns, and in consideration of your current abilities.
Please wear something comfortable + warm to your session, as you will get cold. There is no judgement, so you can even wear your sweats or PJ's if you like! We have additional blankets available, but you will want to maintain your cozy + relaxed state afterwards. Please bring a bottle of water with you as well, as you will get thirsty.
Yes. we have the ability to accommodate up to 4 people in the studio, in addition to the practitioner. Additionally, some of our practitioners are able to come to your home, or a location of your choice, within Haldimand-Norfolk County and surrounding areas. Please be aware that not all of our services offer this option. In order to provide you with the best experience possible, on site sessions will be limited to a maximum of 6 people.
While generally safe, sound healing may not be suitable for everyone. If you have certain medical conditions—such as epilepsy, heart conditions, metal implants, pacemakers, serious mental health diagnoses, pregnancy or severe sound sensitivity—consult your healthcare provider before participating, and inform us of any existing conditions.
Every person who tries Reiki has a different experience. Your experience from session to session can vary as well. Many people report feeling hot or cold sensations where the practitioner has their hands. Others have had mild to intense emotional reactions, reduced pain or a clearer mind. Most people feel a sense of calm in their bodies + a release of stress/anxiety. It is quite common for clients to fall asleep during a session.
No. Reiki is non-invasive + can be combined with any conventional or naturopathic therapy. We will take extra care if you have an injury, bone fracture or joint pain, pacemaker, or any other areas of concern. We will work with you to find the most comfortable position when receiving Reiki (i.e. sitting, lying on the back, lying on the side etc.) and will ensure that you are supported with pillows and/or blankets as required during any of your sessions.
Yes! With the permission of a parent or guardian, Reiki healing can be performed on children and is very healthy + beneficial to them! Babies and young children respond well to Reiki as they are more open to natural energies.
Yes! Many pregnant women have received Reiki treatments, and also practiced Restorative Yoga + Meditation, with great benefit to them + their unborn child. Reiki has even been known to be used during child birth.
Cancellation + Refund Policy
We understand that sometimes life happens and you may not be able to attend your scheduled session. Please review the following policies prior to booking.
Refunds:
As our practitioners are providing a service, as agreed to by you, we will not provide refunds once services have been rendered.
We reserve the right to modify pricing at any time.
Rescheduling:
We encourage you to reschedule rather than cancel appointments. Notification must be received 48 hours prior to your session start time.
Please note: After TWO (2) consecutive reschedules, your appointment will be marked as cancelled + you will forfeit any payment. If you decide to schedule another appointment, you will not be credited.
Cancellations:
If you do need to cancel your appointment, you will incur a 50% cancellation fee as your session will have been customised prior to your appointment. Please reach out directly if there are extenuating circumstances you wish to discuss.
No Shows:
You will be considered a no-show if 15 minutes has elapsed since the start of your appointment and you have not made any attempt to contact Dragonfly Healing Studio or your practitioner directly. No shows will not be refunded and you will forfeit your session fee.
Studio Closures:
In the event that the studio cannot be opened, or that we cannot reach your location, we will endeavour to give you as much notice as possible. Your session will be rescheduled at your convenience and no additional fees will be incurred.
Terms + Conditions
Terms + Conditions
By making an appointment, you are verifying that you are 18 years of age or older, or, have consent from a parent or guardian and you accept the following:
At Dragonfly Healing Studio, we are committed to supporting you in your healing + wellness journey. It is important to remember that this journey is YOUR OWN. Our aim is to provide you with complementary healing resources and these do not take the place of a licensed medical professional, or therapist. It is your responsibility to consult with a medical professional prior to any treatment and inform us of any concerns prior to treatment.
Our approach incorporates a combination of mindfulness, physical + energy practices, sound and breathwork to optimize your physical, mental, spiritual + emotional well being. We are here to guide you + support you, not to "cure" you.
Our sessions are intended to help you make a big impact and difference in your life + within yourself. Please don't schedule if you know you aren't going to show up for yourself, be open and accepting of the process, or put in the work.
We are not licensed medical professionals or therapists and do not diagnose conditions, nor perform medical treatment, make any medical claims, prescribe substances or therapies, nor interfere with the treatment of a licensed medical professional.
As stipulated by law, we cannot, and do not, make any guarantees or claims to specific outcomes or results. You alone are responsible and accountable for your decisions, actions and results in life, and by booking with Dragonfly Healing Studio, you agree to these terms, and will not attempt to hold your practitioner, or the studio, liable for your decisions, actions or results, at any time, under any circumstance.
Confidentiality + Privacy
Any information disclosed during your sessions, or through forms you complete, is considered confidential. We will not share this information with anyone without your written permission, except as noted below.
- We may disclose your information when legally required, such as in cases of suspected child or elder abuse, when there is reasonable concern for the safety of you or others, or if required by a court of law.
- We may discuss general details of your case with a professional colleague for the purpose of obtaining a second opinion or guidance; however, your identity or any personally identifying details will remain undisclosed.
Files and information may be kept on file for up to six (6) years, and will then be destroyed in a confidential and private manner.
TEMPORARY PAUSE
Sound Healing Services are temporarily unavailable as our lovely Kat is taking a short leave.
Please watch for our updated schedule for her return!